More work than people. And the repetitive work just keeps coming.
Staff are expensive and scarce, and your best people lose hours to recurring tasks. What if you could hand that work to a colleague who works 24/7, never falls ill and is up to speed within weeks?
colleague
- Available 24/7, including nights and weekends
- Never ill, never on holiday
- Up to speed on your way of working within weeks
- Brings in a human when in doubt
What is it?
Not a chatbot. A colleague who gets the work done.
Most people know AI as a chatbot: you ask a question, you get an answer, and then you do the work yourself. An AI employee works differently. You give it a goal, it plans the steps itself, uses your systems and carries out the work, with a human keeping an eye on things and retaining ultimate responsibility. You hire it, you train it, it becomes productive, and you can let it go whenever you like.
A chatbot
Answers one question and waits for the next.
- Only responds when you ask something
- Knows only what’s in the conversation
- Does nothing in your systems
- You still do the work yourself
An AI employee
Gets a goal and sees the work through.
- Gets a goal and plans the steps itself
- Works in your systems: email, CRM, calendar, accounting
- Actually carries out tasks, from start to finish
- Escalates to a human the moment it’s unsure
The vacancies
Which AI employee can you hire?
Three profiles to start with. Each takes over a defined chunk of recurring work, and knows when to bring in a human.
Vacancy 01
The Service Desk Agent
Answers recurring customer queries 24/7 by chat, email and phone, and books appointments itself.
Vacancy 02
The Finance Administration Agent
Reads and processes invoices, books them into the accounting or ERP system, matches payments and flags discrepancies.
Vacancy 03
The HR Onboarding Agent
Requests documents, sets up accounts in your systems, sends welcome flows and checks that contracts are complete.
Need a different profile? We train a bespoke AI employee for you.
Discuss your profileHonest about the limits
An AI employee doesn’t do everything. And that’s exactly the point.
Some things should stay with people. An AI employee is honest about that: it recognises where its limits lie and then brings in a colleague.
Empathetic customer contact
An angry or upset customer, a sensitive situation. A human is better at that, and quicker on the spot.
escalates to a humanComplex judgements
Decisions that weigh several interests against one another. The AI prepares; a human decides.
human decidesOutside its domain
It doesn’t make up work it wasn’t trained for. It stays within the scope you’ve agreed.
stays within scopeWhat the market has learned
Replacing people entirely with AI doesn’t work. Companies that tried it backed away. That’s why we deliberately choose a hybrid model: the AI employee takes on the lion’s share of the role and only passes on the cases where a human genuinely adds value: the sensitive, complex moments. Not because the AI can’t handle the rest, but because that is precisely what keeps your quality and customer satisfaction up.
Common concerns
Three concerns, answered honestly.
Doubt is natural if you haven’t worked with this before. These are the questions we hear most often.
Do I lose control?
No. A human retains ultimate responsibility and keeps a hand on the controls. The AI employee escalates when in doubt and every action is logged, so you can always trace what happened.
Does my customer contact suffer?
That is exactly why the model is hybrid. The AI handles the repetitive work (status queries, standard cases) and your people pick up whatever needs attention, nuance or a conversation.
What happens to my data?
We work with EU hosting and do not train on your data. We set the commitments out in a data processing agreement. No blanket compliance promise, but concrete, verifiable measures.
More on security and control
How we handle data, hosting and oversight is set out in detail in our Trust Center. To the Trust Center →
How it works
From introduction to monthly report.
The same route as with a new colleague, only faster. From the outset you know what happens and when.
Introduction
Together we look at which recurring work suits an AI employee and what it delivers for you.
Onboarding
We connect it to your systems and teach it your way of working. You don’t need to be technical.
Productive
It takes over the work, with a human keeping an eye on things. We scale up steadily as confidence grows.
Monthly report
Each month you see what it did, what it delivered and where it escalated. You can adjust course at any time.
NewWorks does
- Building, connecting and onboarding it to your processes
- Hosting, maintaining and keeping it running
- Adjusting and replacing where needed
You keep
- Control, a human retains ultimate responsibility
- The overview, with no technical knowledge required
- The freedom to scale up or down whenever you like
It’s an ongoing service you can scale up or down, not a commitment for life. If it doesn’t work as you’d hoped, you stop.
Work it out yourself
What would it save you?
Slide the figures to match your situation and see an illustrative saving on the repetitive work, plus the time it frees up for your people.
Illustrative saving per year
Time freed up per year
Per month
Equivalent to
For perspective: an employee soon costs €25–€70 per hour all-in; an AI employee a fraction of that. Not a firm claim, just a sense of scale.
Indicative estimate based on Dutch averages (2025–2026); the actual saving depends on your role mix, processes and how the AI employee is deployed. In an introduction we work it through together using your own situation.
This is not science fiction
You’re not the first guinea pig.
Large organisations and software platforms now routinely deploy AI employees alongside their people. For context, not as a promise of our own.
Major software platforms now position AI employees as standard in their products.
Source: announcements from Salesforce & Microsoft, among others
A major consultancy says it deploys thousands of AI agents that work alongside its own people.
Source: reporting on McKinsey, 2024–2025
External figures for context, not a commitment about your result.
A low-barrier first step
Start with twenty minutes.
No obligation, no sales pitch. Together we look at which work suits an AI employee, and what a logical first step is.
Path 1
Plan an introduction
Prefer to talk through your own situation first? In twenty minutes we look at which recurring work you could hand over.
Plan an introductionPath 2
Plan a demo
Want to see an AI employee in action first? We’ll show you live how it works and escalates.
Plan a demo